FAQ

FAQ

WHAT PAYMENT METHODS DO YOU ACCEPT?

Please Refer to our Payment page for more information.



IS IT SAFE TO Pay On Your Site?

At Vekva, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal information.We never store any your payment information. All orders are processed through a secure payment gateway certified by VeriSign. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.



IF AN ITEM IS IN STOCK?

All items are in stock unless "Sold Out" is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order.



WHICH COUNTRIES DOES Vekva SHIP TO?

Vekva ships to all countries worldwide





Fortunatelly,Vekva has accumulated a wealth of experience to help 95% of customers avoid Customs Duties or Import Taxes with our shipping agents.Almost of you will enjoy a Duty-Free Shopping here.Our Delivery department may change Your Shipping Method Option to increase the success rate of free Customs Duty according to shipping destination.



Vekva SHIP TO MULTIPLE ADDRESSES?

You may only ship to one address per order.



If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.



NEED MORE HELP?

Speak to Customer Care for further advice on how to get the most out of your Wish List, email 24 hours a day, seven days a week.